Terms of Use

These Terms of Use (the "Terms") govern your use of the KetoCakeLab mobile application (the "App"), operated by Magisoft EOOD, UIC (ЕИК) 104682072, VAT BG104682072, registered at bl. 40A, entr. B, 20 Samokov St., 1113 Sofia, Bulgaria ("we", "us"). By downloading or using the App you agree to these Terms. If you do not agree, do not use the App.

1. IMPORTANT — Not medical or dietary advice

• A ketogenic or any other restrictive diet is not suitable for everyone. Consult your physician before making dietary changes, especially if you are pregnant or breastfeeding, have diabetes or take blood-sugar-lowering medication, have kidney, liver, cardiovascular, or any other medical condition, or take any medication.
• Nutritional values in the App are estimates, calculated from ingredient databases and standard assumptions. Actual values vary by brand, product, preparation, and portioning. Do not rely on the App's figures for medical dosing decisions (including insulin).
• You are solely responsible for verifying ingredients for allergens and intolerances, for reading product labels, and for safe food handling and preparation (temperatures, hygiene, storage).
• Use of the App and of any recipe or information in it is entirely at your own risk.

2. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices that you own or control, in accordance with these Terms and Apple's Media Services Terms and Conditions (including the Usage Rules). All rights not expressly granted are reserved.

3. Lab Membership (subscriptions)

• The App offers auto-renewing subscriptions ("Lab Membership"): monthly and annual (the annual plan may include a free trial for eligible users). Current prices are always shown in the App before purchase.
• Payment is charged to your Apple Account at confirmation of purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage and cancel your subscription at any time in your device Settings → Apple Account → Subscriptions. Deleting the App does not cancel a subscription.
• If a free trial is offered, any unused portion of the trial is forfeited when you purchase a subscription. Trial eligibility is determined by Apple.
• Promotional offer codes, where available, are subject to their own validity periods and conditions and are redeemable through Apple's code redemption flow.
• Refunds are handled by Apple in accordance with App Store policies; we cannot issue refunds for purchases made through the App Store. EU consumers: by starting the supply of digital content immediately upon purchase, you consent to immediate performance and acknowledge that the statutory 14-day withdrawal right for digital content is thereby lost, without prejudice to Apple's refund procedures.
• We may change subscription prices prospectively; Apple will notify you and, where required, seek your consent before a price increase applies to you.

4. Free content and changes to the App

Parts of the App are available free of charge. We may modify, expand, or discontinue features (free or paid) to develop the product. We will not remove access to the core paid benefit of an active, paid subscription period without a corresponding remedy through Apple.

5. Your content

You may create recipes and attach photos within the App ("User Content"). You retain ownership of your User Content. You grant us a non-exclusive, worldwide license to host, store, and display your User Content solely for the purpose of operating the App for you (and, if you use sharing features, for rendering the content you choose to share). You are responsible for your User Content and must not upload content that is unlawful or infringes third-party rights.

6. Our content and intellectual property

The App, including its recipes, texts, methodology, images, design, and software, is protected by intellectual property laws and belongs to us or our licensors. You may use recipes for personal, non-commercial cooking. You may not copy, scrape, resell, or systematically extract App content, nor use it to build a competing dataset or service.

7. Acceptable use

You agree not to: reverse engineer or circumvent technical or subscription protections; use the App unlawfully; interfere with its operation; or misuse offer codes.

8. Disclaimer of warranties

To the maximum extent permitted by applicable law, the App is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy of nutritional data, or uninterrupted availability.

9. Limitation of liability

To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special, or consequential damages, or for loss of data or profits, arising from your use of the App, including reliance on recipes or nutritional information. Our total aggregate liability for claims relating to the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including liability for intent or gross negligence, or mandatory consumer rights under EU and Bulgarian law), and nothing affects your statutory rights as a consumer.

10. Apple-specific terms

These Terms are concluded between you and Magisoft EOOD only — not with Apple. Apple is not responsible for the App or its content. You acknowledge and agree that:

• Apple has no obligation to furnish any maintenance or support for the App; maintenance and support, to the extent required by law, are our responsibility.
• In the event of the App's failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• We, not Apple, are responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
• In the event of a third-party claim that the App infringes intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement, and discharge of such claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist supporting", and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

11. Termination

You may stop using the App at any time. We may suspend or terminate access in case of material breach of these Terms. Sections that by their nature should survive (including 1, 6, 8, 9, 10, 12) survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the Republic of Bulgaria, without prejudice to mandatory consumer protections of your country of habitual residence within the EU. Disputes shall be resolved by the competent Bulgarian courts, unless mandatory law provides otherwise. EU consumers may also use the European Commission's Online Dispute Resolution platform (ec.europa.eu/consumers/odr).

13. Changes to these Terms

We may update these Terms as the App evolves. The current version is always available at ketocakelab.com/terms. Material changes will be announced in the App; continued use after the effective date constitutes acceptance.

14. Contact

Magisoft EOOD · bl. 40A, entr. B, 20 Samokov St., 1113 Sofia, Bulgaria · support@ketocakelab.com